Legal document
Terms and conditions
The conditions for using ViFerm, the herd record platform for cattle farms.
In force from 23 septembrie 2026version 2026-09-23
ViFerm is a herd record and management platform for cattle farms. This document sets out the conditions on which you may use it. It is written to be read, not to be skipped.
What this document says
What ViFerm is
ViFerm helps you keep track of the animals on your farm: who they are, how old they are, what has happened to each of them, what needs doing next. That is all.
ViFerm does not replace the official records. It is not the holding register, it is not the bovine passport and it does not take the place of animal movement documents. The reports you take out of here are for you, for your bank or for your accountant — not for the authorities, unless the authority tells you plainly that it accepts them.
ViFerm is not veterinary advice. The guide in the app and its calculations — gestation length, withdrawal periods, body condition score — are indicative. For a sick animal, for a treatment, for any decision bearing on animal health or on food safety, ask your vet. The app reminds you of things; it does not decide them in your place.
Your account
To use ViFerm you need an account. The account keeps the farm tied to you.
- The details you give when registering must be real. Your email address is the only way we can send you a new password code or a reply.
- Your password is yours and yours alone. Do not give it to anyone. If you suspect someone has learned it, change it from Your account.
- You are responsible for what happens in your account. If you leave the app open on a phone that someone else uses, what that person does is recorded in your name.
You can also sign in with Google if you wish. Google then confirms that the address is yours, and we never see the password of your Google account.
The farm data is yours
Everything you enter into ViFerm — the animals, the calvings, the treatments, the sales, the photos — belongs to you. We keep it so that your app works. We do not sell farm data and we do not disclose it to other persons for their own purposes. It may be processed only by the technical providers needed to run ViFerm, listed in the Privacy policy, or where the law obliges us.
You can take it with you at any time: from Reports you download the full backup — the data in a single file, in a documented and readable format that can be read without ViFerm, and the photos in a separate archive.
You are responsible for what you write there. If you enter an ear tag or a date wrongly, the app will calculate correctly on the wrong figure. The checking remains yours.
If you enter into the app data about other people — a buyer's name and phone number, for instance — it is for you to answer that you are entitled to hold it and that the person knows. We only keep it for you.
What it costs
Nothing. ViFerm is free and stays free: no subscription, no adverts, no paid features. We never ask you for payment details, because we would have nothing to do with them.
Your data stays yours on the day you choose to leave, too: the full backup downloads in the same way, free of charge, from Reports.
What we do not promise
We are honest here, because a document that promises too much is worse than one that says plainly what can happen.
- We do not promise that the app runs without interruption. The server restarts at every update, it does break down, and the internet goes down. There will be minutes — perhaps hours — in which ViFerm does not respond.
- We do not promise that nothing is lost. We make backups every night, kept for 14 days, and we take care — but a single server remains a single server. That is why we tell you firmly: download your backup from Reports regularly and keep it yourself. It is the only copy over which you have full control.
- We are not liable for damage arising from use of the app. If a reminder did not arrive in time, if a withdrawal period was calculated on a wrong date, if you took a decision on the farm relying on a report — the checking remains yours. The app is a tool, not a guarantor. That is why we tell you at every step: what matters, confirm from the official records and with your vet.
How far that goes, and where it stops. Nothing in these Terms excludes or limits our liability where the law does not allow it. We remain liable, however the above is worded:
- where we have acted intentionally or with gross negligence;
- for death, personal injury or damage to health;
- in cases of product liability, where it is mandatory by law;
- for breach of an essential contractual obligation — that is, one without which ViFerm cannot do its job and on which you reasonably rely.
In the last case, where slight negligence is involved, liability is limited to the damage typical and foreseeable for a service of this kind.
What you must not do
Common-sense matters, written down for the case where they are not:
- to try to get into another farm's account or data;
- to upload files that are not photos of your animals, spreadsheets brought in for import, or your farm's registers or documents;
- to upload content that breaks the law or infringes someone else's rights;
- to hit the server with automated requests to the point of slowing it down for the others;
- to take apart or circumvent the app's security measures.
Suspension and termination
You can delete your account at any time, by yourself, from Your account → Deleting the account. The farm data is deleted along with it and cannot be restored, and before that we recommend you download your backup from Reports. What nevertheless remains after deletion is set out in the Privacy policy, under “How long we keep data”.
We reserve the right to permanently delete an account that has not been opened for 30 days, together with the farm and everything recorded in it. We write to you by email twice beforehand, and at least 7 days pass between the first notice and the deletion; to stop it, opening the app and signing in is enough. What remains after deletion is set out in the Privacy policy, under “How long we keep data”.
We may suspend your account if you clearly break the rules above, or if your use endangers the service for the others. Except in serious cases, we write to you first.
If ViFerm ever shuts down for good, you will be notified by email at least 30 days beforehand, so that you have time to take your data.
Changes to this document
We will change it again — the app grows. When something substantive changes, the version at the head of the page goes up, and at your next sign-in you are asked to read the new wording and accept it. Until then, the old wording is the one that binds us.
If you do not agree, you are not shut out: from that same screen you download your farm data, the photos and the documents, sign out or delete your account. Corrections of form — a comma, a clearer word — call for no new acceptance.
Agreement on the processing of other people's data
This section is the processing agreement required by Article 28 GDPR and forms part of the Terms. It applies only to data about other people that you enter into your farm records — technicians, vets, suppliers, buyers, employees —, wherever you write it in the app, including the name and phone number of the vet in the farm settings. It does not apply to your account data, nor to the data about animals: for those ViFerm is the controller, and they are described in the Privacy policy.
The roles. For this data you are the controller: you decide why you enter it and what you do with it. ViFerm is the processor and processes it only for you.
Subject matter. The processing of third parties' personal data that you enter into your farm records, in the course of providing the ViFerm service to you.
Purpose. Providing you with the record-keeping features of the app, and that alone. ViFerm does not use this data for any purpose of its own.
Nature of the processing. Storage, display, search, export and erasure, inside your farm.
Duration. For as long as your account lasts. On deletion of the account it is erased together with the farm; the backups may still contain it for at most 14 days.
Type of data. Names, contact details, and for buyers the address and tax number as well.
Categories of data subjects. Those you enter in the records: technicians, vets, suppliers, buyers, employees and other people you work with.
Do not enter special categories of data — a person's health, beliefs, trade union membership or biometric data. The app is not built for them, and the Terms do not cover their processing.
Instructions. ViFerm processes this data only on your documented instructions. Your documented instructions are: these Terms, the settings you choose and the way you use the app. The same applies to the transfer of data outside the European Economic Area, which takes place only under the conditions described in the Privacy policy, under “Transfers outside the European Economic Area”. We process otherwise only where the law obliges us — and then we inform you beforehand, unless that same law forbids us to do so. If an instruction of yours would break the law, we tell you and do not carry it out.
Confidentiality. Access to ViFerm's systems is held only by the persons who need it in order to provide the service, who are bound to confidentiality. Your farm data is not used for any purpose of ours.
Security. The measures required by Article 32 GDPR apply, described in the Privacy policy, under “How we keep data safe”.
Sub-processors. This data is kept on the server hosted by Contabo GmbH. Besides it, the service emails — news about your farm, a new password code — go out through a Google email service, so their content passes through there. By accepting the Terms you authorise both uses, by general prior authorisation.
We undertake to use only providers offering sufficient guarantees and to conclude with each of them the processing agreement required by law, with obligations equivalent to those in this agreement; towards you we remain fully liable for the way they perform their obligations. If the list changes, we tell you in advance and you may object by closing your account before the change.
Assistance with data subject requests. We assist you, by appropriate technical and organisational measures and in so far as this is possible, in answering requests by which those persons exercise their rights under Chapter III GDPR. The means are in the app: the full backup from Reports and the deletion in each record. If we receive a request directly from one of those persons, we do not answer in your place: we pass it on to you.
Assistance with your security obligations. We assist you, with the information available to us, with your obligations under Articles 32–36 GDPR: security of processing, notification of a breach to the authority and to the persons affected, the data protection impact assessment and prior consultation of the authority.
Security breaches. If one occurs that touches your farm data, we notify you without undue delay, with what we know at that moment.
On termination. When your account closes, you choose what happens to this data: erasure or return. You carry out the return yourself, at any time, by downloading the full backup from Reports. If you do not ask otherwise, it is erased. We erase the existing copies as well, apart from the backups, which are overwritten within at most 14 days, and apart from what the law obliges us to keep.
Proof and verification. At your request we make available to you the information necessary to demonstrate that the obligations in this agreement are met. You have the right to verify this, once a year or whenever an incident has occurred, either on the documentation or through an auditor you mandate and who has undertaken to keep confidentiality. We agree the date in advance, and the verification must not stop the service for the other farms.
Your rights as controller. You may give us instructions within the limits above, request the information and the verification above, object to a new sub-processor and choose, on termination, between erasure and return.
What remains yours. The responsibility for having a legal basis for this data and for informing the persons it concerns remains yours. ViFerm never contacts them.
Governing law and courts
These Terms are governed by Romanian law.
If you are a consumer — that is, you use ViFerm outside any professional activity — this choice does not deprive you of the protection afforded to you by the mandatory provisions of the law of the state in which you have your habitual residence.
If we have a disagreement, write to us first at support@viferm.org — almost anything is settled that way. If it is not settled, the courts of Romania have jurisdiction.
Here too the consumer keeps the rights this document cannot take away: they may bring proceedings against us either in Romania or before the courts of the state in which they live, and we may bring proceedings against them only before the courts of the state in which they live.
Who is responsible
- Controller: Ionuț Negoiță
- Contact: support@viferm.org